Carrier Services

Voice, data and wireless carriers move massive amounts of traffic 24 hours a day, 7 days a week, 52 weeks a year and require the ability to handle spikes in traffic to ensure their client facing service level agreements are met. These networks require the very highest level of resiliency, redundancy, scalability, traffic shaping and dynamic routing. Redundant private and public peering and self healing networks are a requirement in this mission critical environment. TSG specializes in the design, implementation and management of carrier class networks that require 99.999% uptime. TSG’s experience with OSS and BSS systems provides a significant advantage because it allows us to also handle the management, trending, planning, provisioning and billing aspects of these networks.

With the convergence of internet, digital television, and telephony services on a common network, the mission critical nature of carrier networks continues to increase. TSG has designed; project managed and implemented some of the nation’s largest carrier networks providing these converged services and capabilities. With over 10 years of experience implementing and managing Carrier networks, The Signature Group can assist your organization as you implement new technologies, merge with other carriers, and increase the overall reliability and scalability of your network to provide service to your customers.

Carrier Services utilizes the following Solutions

Program & Project Management
Strategic Planning
Mergers & Acquisitions
Proof of Concept, Research & Development
Technology Process and Change Management
Local & Wide Area Networks (LAN/WAN)
Wireless
Standards & Best Practices
IP Telephony/Voice over IP
IP Call Centers
Unified Messaging
Data Protection & Backup Solutions
Active Directory Design & Implementation (Microsoft)
Network Security & Planning
Storage & Storage Area Networks
Server Virtualization
Environmental & Power Control Systems
Desktop/Host Security
Application Management & Monitoring Service
Client Access
Network Management, Monitoring, Analysis and Remediation
SignatureCare Overview
Server Management, Monitoring, Analysis and Reporting
Website Management, Monitoring, Analysis and Remediation
Remote IT Telephone Support
Vendor Case Management
Remote Critical Patch Management
Quarterly Business Review

The following Clients are part of the Carrier Services Market

Verizon Data Network
Verizon Wireless

Carrier Services Market Case Studies

Verizon Data Network
Verizon Wireless